Welcome to CabRiver!
These Refund and Cancellation outline the rules and regulations for the CabRiver App users.
CABRIVER believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made immediately or within 30 min of booking the boat service. However, the cancellation request may not be entertained.
Cancellation would be done only by CabRiver Team for which customer need to contact with CabRiver Team via phone or WhatsApp through App.
In case of any issue for unable to reach on mentioned time customer can reschedule the ride via App.
In case of complaints regarding the boat ride service and Boat riders, please refer the issue to CabRiver Team.
In case of any Refunds approved by the CABRIVER, it’ll take 3- 5 Days days for the refund to be processed to the end customer.